Dr. Tonya Strickland accepts award from BC President Tom Wilkerson. Customer Service Champion Dr. Tonya Strickland received a Governor’s Commendation for Customer Service for her work at Bainbridge College (BC), where she chairs the Arts and Sciences and the Learning Support divisions. Her story will be featured online at www.GeorgiaCustomerService. com.

In addition to being honored by the governor in Atlanta in January, she was surprised at the college’s annual holiday luncheon when BC President Tom Wilkerson presented her BC’s Outstanding Customer Service Award. She was the third such recipient at the college.

“Tonya has one of the busiest offices on campus, yet she is not only a model of excellent customer service, but she also has worked to bring about significant, positive changes in customer services throughout our campus and across our state,” President Wilkerson said of Dr. Strickland.